Updated: 02/14/2025

All Sales Are Final

We no longer accept returns, exchanges, or store credit. Please note that all sales are final.

Orders outside of the US remain a final sale.

Refunds

Orders cannot be canceled once they are placed.

Please double-check that your address and sizes are correct before completing your purchase. Our fulfillment team works fast to process orders, and changes cannot be guaranteed.

As we no longer accept returns, refunds, or exchanges, all items are considered final sale.

Need more support? Email us at ZAYTUNEH.GO@GMAIL.COM. We’re happy to assist with any questions regarding your order.

Thank you for your understanding and for supporting Zaytuneh!

Sale items

Sale priced items may NOT be returned.

Clearance & Final Sale items

Please note that clearance items cannot be refunded. If an item is marked as Final Sale, this item is also non-returnable.

Exchanges

Currently, we no longer accept exchanges.

Please double-check that your address and sizes are correct before completing your purchase. Our fulfillment team works fast to process orders, and changes cannot be guaranteed.

Shipping returns

To initiate a return, please contact our customer service team at ZAYTUNEH.GO@GMAIL.COM to receive a return authorization number (RMA) and instructions on how to proceed. Please ensure that the RMA number is included with the returned item.

Once we receive your returned item and it has been inspected and approved, we will issue a refund for the purchase price minus the restocking fee. Please allow 7-14 business days for the refund to be processed and for the credit to appear on your original form of payment.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at ZAYTUNEH.GO@GMAIL.COM for questions related to refunds and returns.